A customer portal your users run themselves
Most licensing support is the same three requests, over and over: “I lost my key,” “I got a new laptop,” “I’m out of activations.” Keylight turns every one of them into something the customer does themselves — under your brand, with nothing for you to build.
Stop being a support desk for your own licensing
For a solo developer or a small team, the recurring licensing tickets are pure tax — each one is a customer waiting on you to do a small manual task. The portal removes that tax. The ticket never gets filed, because the customer already has the page that answers it.
Everything your customers can do themselves
Hosted and maintained by Keylight, included on every plan.
Passwordless sign-in
Customers sign in with a magic link sent to their email. No password to reset, no account to create.
One dashboard, every license
They see every license they own across your products, grouped by app, with status and device count at a glance.
Key retrieval
Lost their key? They view it, copy it, or have it emailed again — without ever filing a ticket.
Device self-management
They see their active devices and remove an old one to free a seat. Device removed. The seat is free.
Subscriptions & upgrades
Customers manage their own subscription through Stripe and move up a tier in a click — same key, new entitlements.
Your brand, not ours
The portal runs under your name and colors. Keylight stays invisible, save for a small “Secured by Keylight” footer.
Fair device limits, without you in the loop
Activation limits only feel fair when honest customers can move their own devices around. The portal is that escape valve: a customer sees the machines their key is active on, removes the one they retired, and the seat is freed right away. The limit constrains sharing; self-service makes sure it never constrains someone who simply changed laptops.
Migrating? Customers can claim their own key
Coming from another tool, the portal doubles as a self-serve migration path: a customer enters the key they already have and Keylight issues them a fresh signed one — no repurchase, no email back-and-forth with you. See how migration works.
Three recurring tickets, collapsed to zero
- “I lost my key.” The customer retrieves it.
- “I have a new machine.” They remove the old device and activate the new one.
- “I’m out of activations.” They free a device they no longer use — or see that they genuinely need to upgrade, and do it.
What’s left for you is the genuinely unusual case, and those are rare. The portal removes the operational tax that makes developers dread adding licensing in the first place.
Frequently asked
What can customers do in the portal?+
Sign in with a magic link, retrieve or re-send their license key, see and remove their activated devices, manage their subscription through Stripe, and upgrade to a higher tier — all without contacting you.
Do I have to build or host the portal?+
No. Keylight provides and maintains the portal. You connect your account and your customers get it automatically.
Is the portal my brand or Keylight’s?+
Yours. The portal shows your name and colors and can run on your own domain. Keylight appears only as a small “Secured by Keylight” footer.
How does a customer free up a device slot?+
They open their license, remove the device they no longer use, and the seat is freed right away — then they activate the new machine. No support request, no waiting on you.
Can customers handle their own subscription?+
Yes. “Manage subscription” opens the Stripe billing portal where they can update payment details or cancel, and they can upgrade tiers directly from their license.
A growing developer community 
Apps shipping with Keylight 
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